MyHome addresses the pain of home maintenance
The Nashville-based company is launching its app Friday with 80 providers and more than 1,000 homeowners on the waitlist to download the app.
Two veterans of the U.S. Army who met at West Point, later married, and have completed their military obligations are launching a new company Friday focused on addressing the complexity of owning and maintaining a home.
“We want to rebuild the trust between homeowners and service providers,” says Lindsey Chrismon, Chief Executive Officer of the company named, appropriately enough, MyHome. Her life and business partner is Co-Founder Gabe Chrismon.
Explaining that the app has been built specifically for homeowners and their specific pain points when it comes to maintenance, Lindsey says it grew out of the thousands of conversations with homeowners about keeping up with their home’s maintenance. The idea evolved while studying for her MBA at Harvard University. The development of the technology began in January of 2024 although the app, which drives much of the interaction between homeowners and service providers, is officially launching today.
It is available in the Apple App Store (link for homeowners and vendors here) and Google Play Store (link for homeowners here and for vendors here). At launch, it has secured about 80 providers – from plumbers to electricians and lawncare providers – and more than 1,000 homeowners have signed up for the waitlist in anticipation of the launch.
The company is launching in Nashville, providing services within 70 miles of the downtown area. Future plans are to expand to other cities across the country similar to Nashville.
Gabe, who grew up in Garner, NC, exited the Army in March 2020, more than two and one-half years before Lindsey. She was raised in New Jersey and was the first female pilot of the Army’s Special Operations AH-6 Light Attack Helicopter. Lindsey’s last tour of duty was at Fort Campbell, flying as part of the 160th Special Operations Aviation Regiment.
MyHome, however, is not Gabe’s first business venture. After exiting the Army, he started a company in Nashville named Adroit Restoration and Remediation where homeowner and business owner pain points became clear. It was during these conversations the MyHome business model evolved. Gabe plans to exit his restoration company to concentrate full-time on MyHome.
Both Co-Founders explain that there is value for both vendors seeking to provide services to homeowners and the homeowners themselves even though, as Lindsey says, “MyHome was built specifically for the homeowner.”
That means that any vendor who secures a spot on the platform has been completely screened, has the appropriate licenses and certificates, and is insured. “Quality is of utmost importance,” the Chrismons emphasize.
The MyHomeHub is probably the centerpiece of the app. It is a place where every previous detail of information from the last time HVAC (heating, ventilation, and air conditioning) filters were changed to the paint color of any room can be found and easily retrieved.
The Hub logs every service call, who came, the quality of the work, and more.
MyHome also provides convenience for the user. All bookings, scheduling, communications, and even payments are handled in the app. No more paying via check to your lawn care, Venmo to your cleaning company, and card to your pest control; all payments to all of the companies you use is now in one place.
In addition, the app is artificial intelligence (AI)-powered, meaning that it can alert the homeowner to things like the need for routine maintenance to avoid a more serious issue. Homeowners also have the ability to take photos of problems in their home, like a leaky pipe, and upload it to the app. From there, AI will be used to analyze the photo, identify the problem, and schedule someone to come to address the problem.
They explain that service providers currently spend “crazy amounts of money” on securing leads. MyHome allows them to do what they do best – provide quality service without paying per lead. “For the home service companies, it’s a better ROAS (return on ad spend), compared to traditional options on the market,” Gabe says.
He drew a comparison that resonated with us as Gabe described how revolutionary MyHome is. Whereas people used to have to read maps to find their way to unknown locations, today it is as simple as entering the address into a navigation system or our preference – Waze. That’s the focus of MyHome – make home maintenance an afterthought!
And, if Lindsey has her way, MyHome just might be the next Door Dash – in the hands of every homeowner across America.
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