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October 17, 2024 | Tom Ballard

Chattanooga’s Text Request acquired by UK-based company

The company has been growing at 60 percent per year over the last three years.

Text Request, the business text messaging platform founded and headquartered in Chattanooga, announced its acquisition on Wednesday by the UK-based global messaging solutions leader Commify. Text Request will remain in Chattanooga, and become a base for further U.S. market expansion.

Text Request was founded in 2014 by Brian Elrod, Jamey Elrod, and Rob Reagan to help businesses better connect with their customers through text messaging. In the decade since, the company has garnered numerous awards including being recognized on the Inc. 5000 list of fastest- growing companies four times, and being named a “best place to work” by EDGE magazine three times, among many others. Text Request has continued growing at 60 percent per year over the last three years, approaching $15 million in annual recurring revenue (ARR) and $20 million in total revenue, and serving more than 7,500 business customers across the U.S. and Canada.

“We are proud of Text Request and our team’s accomplishments over the last ten years,” said Text Request Chief Executive Officer Brian Elrod. “We’ve hit milestones that very few bootstrapped tech companies achieve, and we’re especially proud of what this means for our local startup community. More importantly, Text Request is staying in Chattanooga, and will become an integral part of a global messaging brand. Commify aligns perfectly with the Text Request culture, and is a great acquirer to continue our vision. We welcome the Commify Team to Chattanooga.”

Commify has built a global portfolio of messaging brands that serve more than 46,000 business customers sending more than 5 billion messages per year, with offices across the United Kingdom, Europe, and Australia. Text Request marks Commify’s 18th acquisition since 2013, its second in 2024 under the backing of ECI, and its second in the high-potential U.S. market, which it entered in 2022.

Our first article about Text Request was published five years after its founding. You can find it at this link.



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