EPB Broadband Solutions works with 30 out-of-market fiber optic providers
The services are based on lessons learned since EPB deployed its fiber optic network 15 years ago.
As many communities prepare to invest Broadband Equity, Access, and Deployment (BEAD) funding to expand high-speed internet access, EPB Broadband Solutions hosted 15 community-based service providers from across the country at a recent summit to help foster innovative approaches to broadband deployment.
Through its agreement with EPB Broadband Solutions, Buzz Broadband, powered by Covington Electric Cooperative in Alabama, has used EPB technical support services to address customer issues since 2021.
“EPB applies their experience to make it easier for our company and our customers to get answers quickly,” said Andy Willis, Director of Telecom Services for Buzz Broadband, who attended the summit. “Broadband can be complicated, and it’s important to seek people who’ve already been through the transition. It isn’t always easy, but working with the right partners makes things run more smoothly, like our experience with EPB. We trust them to operate high quality services and stay on top of the latest trends and best practices.”
Based on its experience launching Chattanooga and Hamilton County’s only 100 percent fiber optic community-wide network in 2009, EPB launched EPB Broadband Solutions in 2012 to help other communities succeed in planning, rolling out and operating their high-speed internet services. Today, EPB Broadband Solutions works with 30 out-of-market fiber optic providers with more than 160,000 subscribers and the potential to serve as many as 985,000 homes and businesses in communities nationwide.
“Launching a community-wide fiber optic network has, no doubt, been the most impactful way we fulfill our mission to enhance quality of life in our community,” said Katie Espeseth, Vice President of New Products at EPB. “It can be a complex and sometimes challenging process, so we want to help other providers succeed so their customers can experience the benefits of having access to high-speed internet.”
Service providers can select services á la carte based on their needs that include:
- Marketing and product development;
- Customer support;
- Network monitoring;
- Direct internet access;
- Video services consulting;
- Business energy services; and
- Smart grid consulting.
To learn more about EPB Broadband Solutions, read the recent news release ().EPB Broadband Solutions
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